Event Management

When you require flexible, agile and innovative communications solutions for your event management requirements, look no further than 380Global. You can rely on both our experience and our passion to produce the right results for you.

 

Choose from a range of solutions that meet your requirements:
  • Ticket Sales/Delegate Reservations - Handle multiple ticket types and seating locations, in multiple venues around the world. Payments taken by credit card at time of the call
  • Workshop Up Sell - Present incentives on chargeable keynote speaker sessions, seminars or event materials
  • Special Needs – 380Global’s extensive experience means that fans with special needs can be expertly catered for
  • Post Sales Customer Service - Expect the unexpected! From postal strikes to short notice withdrawal of venues or acts, the unexpected can provide intense requirement on your staff. Through email and telephone support, purchasers’ expectations can be managed intelligently

     

By choosing 380Global, you can benefit from:
  • Real Time MI - See how your campaign is performing in real time from the comfort of your own desk. You’ll be in control and fully informed from the moment your campaigns go live
  • Experienced Agents - The agents handling your calls are experienced staff who are passionate about delivering the right results for our clients
  • Results Driven Account Management - Your dedicated account manager is results driven and will work with you to evolve the service to provide maximum benefit

     

When you’re considering a call handling partner we recognise that you’re looking for:
  • Capacity - the ability to handle calls intelligently, even during peaks in demand
  • Timely Response - keeping call answer times and abandon rates to a minimum
  • Powerful Analytics - clear insights into overall performance, lead generation sources and the quality of the leads generated
  • Integration - The ability for the contact center to integrate with your own systems to provide a seamless transfer of your leads or sales information.

     

Our Partners                      
IT Provision                       

 

 

380Global 2013-2016, All rights reserved