Corporate Reception Services
Whether you have a fast paced working environment or multi-site, multi-disciplinary teams with a need for constant communication, 380Global has the expertise and experience to seamlessly enable you to connect with your clients.
From simply greeting your clients and announcing the call to your staff, through to complete identification of the correct staff member through advanced searching of your organisation’s telephone directories; you can have the peace of mind that comes from a professional and robust service.
By choosing 380Global, you can benefit from:
Experienced Agents - The agents handling your calls are experienced staff who are passionate about delivering the right results for our clients
Results Driven Account Management - Your dedicated account manager is there to deliver the service levels that you expect
Simplified implementation - Our techniques make it easy for you to get started
We recognise that outsourcing call handling for your critically important client calls demands:
Capacity - the ability to handle calls intelligently, even during peaks in demand
Timely Response - keeping call answer times and abandon rates to a minimum
Integration - The ability for the call centre to integrate with your own systems to provide a seamless transfer of your leads or sales information