Contact Center Services
Businesses stand or fall by the quality of their customer service, and for organisations which do not have their own in-house Contact Center, outsourcing to professionals makes all the difference.
Based in Kiev Ukraine, we are one of Europe’s most progressive Contact Center outsourcing businesses. We create tailored call handling packages that help our clients communicate clearly, effectively and professionally, and speak to their customers and target customers 24 hours a day, 365 days a year.
A combination of cutting-edge technology, highly-motivated agents and a passion for delivery has ensured the highest levels of client satisfaction for both B2B and B2C operations.
First impressions count. And professional call handling ensures that each and every customer’s first impression is the best it can be.
Whether choosing to outsource out-of-hours reception, advertising, callout coordination or customer care, all 380Global clients benefit from a single point of contact.
A dedicated account manager will work with you from the very beginning, from creating scripts to testing to launching the system.
Our highly trained advisors are backed by the best technology in the business. Our unique call monitoring platform offers remote access to data and call recordings from anywhere in the world; our diary management software is second to none.